CX refers to the experience given by the organisation to a customer throughout the different touchpoints in the customer life-cycle.
Energy Management > Attention Management > Resource Management > Task Management > Time Management
A complete breakdown of my productivity methodology with a detailed explanation of the key areas.
In this featured article for the ACCA I discuss my career progression, my current company Inaequo and the impact the pandemic has had on the business. I also discuss the Triple Bottom Line reporting concept and give my thoughts on sustainability and climate tech.
Once every few years a new piece of software will come along that is an absolute game-changer for the way you operate
Roam Research is a tool that has had a profound effect on both my business and personal life....
The great thing about ToDoist is that it's fairly lightweight and focuses on just doing one specific thing REALLY well - and that's managing tasks.....
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Want to contact me with any potential investment/ collaboration opportunities or podcast interviews?
Get in touch via firstname.lastname@example.org for a chat ;)